Account

Signup, invites, and login

Create your MANAGANI Cloud account at app.managani.com. You can sign up with:

• Email & Password — Standard registration
• Magic Link — Passwordless login via email

After signup, you land in your first account and can create sites, configure the widget, and collect feedback.

Account owners and admins can also invite teammates from Settings > My Team. Accepting an invite adds that user to the existing account — it does not create a separate copy of the workspace.

Multiple accounts

One login can belong to more than one account.

• Use the account switcher in the top-right navbar to change the active account
• The active account determines which sites, product data, and team you are viewing
• New sites and feedback data are saved into the currently active account

Profile & Settings

Manage your personal settings at Settings > Profile, Settings > Security, and Settings > Access Tokens:

• Display name
• Email address
• Password reset
• Two-factor authentication (TOTP)
• Passkey registration (WebAuthn)
• Personal access tokens
• OAuth connected apps and client registration

Change your email address

1. Open Settings > Profile in the web app.
2. Enter the new address and select Save Changes.
3. Open the confirmation link that Managani sends to the new address.

Your current address stays active until you confirm the new one. The page shows the pending address after you save. Managani also sends a notice to your current address. The link expires after 24 hours. You can request five changes per hour. The change fails if another account uses the new address.

You can change your email address only from a signed-in browser. Requests that use a personal access token, an API bearer token, or an OAuth or MCP token are refused.

Roles and limited settings

Team roles control which account-level settings are visible.

• Owners/Admins can manage My Team, Search Index, and Activity Logs
• Members can still use the core product plus Profile, Security, Access Tokens, and Usage
• Only Owners/Admins can register or delete OAuth clients. Members can still review connected apps.
• When an owner or admin removes a teammate from My Team, that person's open Managani sessions in the account lose live chat access at once. Their browser and Desktop connections close, and they cannot reconnect to that account.

Sign-in protection

• Repeated sign-in, sign-up, magic link, password reset, and two-factor attempts are rate limited per network address and per email address. Wait 15 minutes, then try again.
• A two-factor challenge expires after 15 minutes and allows five attempts, including concurrent requests. Sign in again after it expires or reaches the limit. Each user can make ten two-factor attempts in 15 minutes across all challenges. Verification pauses if the shared attempt counter is unavailable.
• When two-factor authentication is on, a magic link also asks for your authenticator code.
• Sign-in, sign-up, and email confirmation requests pause when the shared rate-limit counter is unavailable. Try again after a short time.
• Requests with rejected API credentials are counted per network address. Too many rejected requests return 429 for one minute.
• Sign-in emails go only to the address stored on your account.
• A Managani Desktop sign-in link does not replace a different account that is already signed in to the same browser.

API Tokens and OAuth

Generate personal access tokens at Settings > Access Tokens. The same page also includes an OAuth tab for connected apps and pre-registered OAuth clients.

Tokens are used for:

• REST API access (Authorization: Token <access_token>)

Tokens do not expire. You can revoke them at any time from the settings page.

For OAuth-capable MCP clients, MANAGANI asks for approval on a themed consent screen. Confirm the requesting app, account, and requested access before approving. Previously approved apps can be reviewed or revoked from the OAuth tab.

Subscription updates

Managani checks the current subscription state when Stripe sends billing updates. A delayed checkout confirmation does not restore a canceled subscription or replace a newer subscription.

Usage & Limits

View your current workspace usage at Settings > Usage:

• Feedback count
• Changelog count
• Survey count
• Storage used

Account limits are plan-driven. Signup links carry the signed plan token that sets the initial site and user limits for the account.

Delete account

Owners can permanently delete the account from Settings > Subscription. See Delete your account for eligibility and what is removed.