Introduction

Managani brings customer engagement, product growth, and guarded automation into one platform. Use the same site and customer identity across chat, feedback, public updates, onboarding, analytics, demand discovery, content, and lifecycle outreach.

What's Inside

Listen and Respond

Use Chat for live customer conversations and Feedback for requests, votes, comments, assignment, moderation, and AI-assisted triage.

Communicate Progress

Move approved feedback into a Roadmap, publish release notes in the Changelog, and notify subscribers when work ships.

Onboard and Engage

Run Surveys, guide users with Tours and Highlights, and deliver targeted Web Messages.

Learn and Grow

Connect Tracking and Customers, discover demand with Social Monitoring, and turn evidence into content with Content Strategy.

Automate Carefully

Use AI Automation for grounded chat assistance and rule-driven lifecycle outreach with rate limits, quiet windows, and human escalation.

Deliver Everywhere

Use the branded Widget and Portal, Desktop, MCP, or REST API depending on where the work needs to happen.

Next Steps

• Sites — Configure product surfaces and site settings
• Widget and Portal — Add customer-facing product tools
• Desktop — Install the native desktop app
• Settings — Manage account, team, tokens, search, and activity logs
• API Reference — Build integrations against the product API