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Feedback

Feedback collects product requests from the admin UI, public portal, and embedded widget. Each item stays connected to its author, votes, comments, subscribers, roadmap placement, and release when available.

Review and Triage

Use the site Feedback section to filter by product status and approval status. Select multiple items for approval, rejection, visibility, or deletion changes.

Each item supports:

  • Status: Open, Under review, Planned, In progress, Released, or Closed
  • Approval: Pending, Approved, or Rejected
  • Public or private visibility
  • Assignment, tags, pinning, votes, comments, and subscriptions
  • Linking to a roadmap list and a changelog release

Replies and AI Assistance

Reply as a team member, reply on behalf of a customer, or ask Managani to suggest grounded replies. AI analysis can summarize and classify new feedback, identify missing information, and use configured knowledge sources for response context.

Import and Public Participation

Team managers can import existing feedback. Public portal visitors can add one browser-scoped emoji reaction anonymously. Signed widget users can submit requests, upload supported attachments, vote, subscribe, comment, and review their own feedback history. Public visibility and approval remain under team control.

Continue with Roadmap to organize approved requests or Changelog when work ships.